Shipping and Delivery Policy

Shipping and Delivery Policy


At Robolark.com, we strive to deliver an exceptional shopping experience to our valued customers. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of your orders.


Shipping Zones and Coverage: We currently offer shipping services within India. We do not provide international shipping at this time.


Order Processing Time: Once you place an order with us, we will process it within  working days. This processing time may vary during peak seasons or special promotions, but we will keep you informed about any delays.


Shipping Methods: We work with reliable courier partners to ensure secure and timely delivery of your orders. The shipping method may vary depending on the delivery address and the size and weight of the package.


Estimated Delivery Time: The estimated delivery time for your order will be mentioned during the checkout process. Please note that the delivery time is an estimate and not a guarantee. Delays can occur due to unforeseen circumstances such as weather conditions, public holidays, or other factors beyond our control.


Shipping Charges: We offer free shipping on orders above INR.2,500. For orders below this amount, a nominal shipping fee will be applied based on the delivery location and package weight.


Order Tracking: Once your order is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your order.


Delivery Attempts: Our courier partners will attempt to deliver the package to your provided address. If you are unavailable at the time of delivery, they may make additional delivery attempts or contact you to reschedule the delivery.


Damaged or Defective Items: In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund as per our return policy.


Non-Delivery and Returns: If your order is undeliverable for any reason, it will be returned to our warehouse. In such cases, our customer support team will reach out to you to arrange for redelivery or issue a refund as per our return policy.


Address Information: Please ensure that you provide accurate and complete shipping information, including your name, delivery address, and contact number. We will not be responsible for any delays or non-delivery due to incorrect address details.


Contact Us: If you have any questions or need assistance regarding your order or delivery, please contact our customer support team at info@robolark.com/+91-8610188054. We are here to help!


Please read our Shipping and Delivery Policy carefully before placing an order. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

Thank you for choosing Robolark.com! We appreciate your business and look forward to serving you with excellence.

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