Cancellation Policy:
Robolark.com is committed to providing a seamless shopping experience for our customers. If you wish to cancel your order, please follow the guidelines below:
Order Cancellation Timeframe: You can cancel your order within 6 hours of placing it. After this period, we may have already processed and shipped your order.
How to Cancel: To cancel your order, please contact our customer support team at [info@robolark.com/+91-8610188054]. Please provide your order number and relevant details for a smooth cancellation process.
Refund Policy: If your order has been successfully canceled within the specified time frame, we will process your refund within 3 to 4 working days. Refunds will be issued using the same payment method you used for the purchase.
Please note that orders cannot be canceled after they have been shipped. In such cases, you can return the item following our Return Policy (see below).
Return Policy:
At Robolark.com, we want you to be satisfied with your purchase. If for any reason you are not fully satisfied with your order.
Note: We will deduct the shipping fee before processing the refund.
Eligibility for Return:
Items must be in their original condition, unused, and with all original packaging and tags intact.
The return request must be made within 2 days from the date of delivery.
Return Process:
To initiate a return, please contact our customer support team at [info@robolark.com/+91-8610188054]. Provide your order number and reason for the return.
Our customer support team will guide you through the return process and provide you with the return shipping details.
Refund Process:
Once we receive the returned item and verify its condition, we will process the refund within 3 to 4 working days.
Refunds will be issued using the same payment method you used for the purchase.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or the item arrived damaged).
Please note that some products may have specific return conditions, and certain items may not be eligible for return as per the item listing.
We recommend that you carefully read the product descriptions and contact our customer support for any clarifications before making a purchase.